Everything about how your personal data is collected, used, and protected at 15000 is clearly set out here. We believe you have full ownership of your information.
Last Updated: 1 January 202615000 online betting platform ("15000", "we", "us") places the highest priority on protecting your personal data. This Privacy Policy fully explains what information we collect when you use the 15000.online website and mobile app, why we collect it, and how we keep it safe.
By using any 15000 service, you automatically agree to this Privacy Policy. Please read this document carefully before you start. If you have any questions, our support team is here to help.
| Terms | Finance |
|---|---|
| Personal Information | Any information that can identify you, directly or indirectly |
| Data Controller | 15000 — the entity that determines the purposes and means of data collection and processing |
| User | Anyone registered on or visiting the 15000 platform |
| Cookies | Small data files stored in your browser |
| KYC | Know Your Customer — Identity Verification Process |
| Encryption | A security process that converts data into unreadable code |
15000 collects only the data necessary to operate its services. It is our policy not to collect anything beyond what is required.
Learn More: 15000 never stores your password, OTP, or full bank card number — and we will never ask for this information.
15000 uses your information only for specific, legitimate purposes. Here's a clear breakdown of what we do with your data:
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Name, mobile number | Account Creation & Management | Contract |
| Date of Birth | Age verification (18+) | Legal Obligations |
| Transaction Records | Payment processing and history | Contract |
| NID / Passport | KYC Verification & Fraud Prevention | Legal Obligations |
| Usage Patterns | Service Improvement & Personalisation | Legitimate interest |
| Email / Mobile | Promotional messages (with your consent) | Consent |
You can opt out of promotional messages at any time from your account settings. However, essential account notifications cannot be turned off.
15000 does not retain your data longer than necessary. Each category of data has its own defined retention period:
Once the retention period expires, your data is automatically and securely deleted. You may also request early deletion at any time — however, certain data may be required to be retained for a specified period due to legal obligations.
15000 never sells your data. However, in certain circumstances, data may be shared with trusted third parties:
Mobile banking services such as bKash, Nagad, Rocket, and Upay receive the information needed to process transactions. These providers operate under their own security policies.
15000 is required to disclose information to government authorities upon receipt of a lawful order under the laws of Bangladesh. In such cases, we share only the minimum information necessary.
Cloud storage, security monitoring, and analytics services may access limited data — strictly under confidentiality agreements.
Our commitment: Your data is never shared with third parties for marketing or advertising purposes. This is an unwavering policy at 15000.
15000's website and app use cookies — small text files stored on your device that help improve your browsing experience.
You can disable or delete cookies through your browser settings. However, disabling essential cookies may affect login and core platform functionality.
15000 uses multiple layers of security to keep your data protected. This isn't just a legal requirement — we genuinely care about keeping your information safe:
Your role matters too: Use a strong password, never share your OTP with anyone, and avoid logging in over public Wi-Fi. No 15000 staff member will ever ask for your password or OTP.
Every 15000 member has full rights over their own data. You may exercise any of the following rights at any time:
To exercise any of the rights listed above Help Centre page or send a message to our support team.
15000 strictly enforces an 18+ policy. We do not knowingly collect data from or provide services to minors (anyone under the age of 18).
Date of birth is verified at registration and confirmed again during the KYC process. If a minor registers using false information, the account will be immediately closed and any deposited funds will be returned through the appropriate legal process.
If you suspect a minor is using 15000, please contact our support team immediately.
15000 reserves the right to update this Privacy Policy as needed. For significant changes:
Tip: Please review this page regularly. Keep an active email address on your account to receive notifications.
If you have any questions or concerns about this Privacy Policy, or wish to exercise your data rights, please contact 15000:
We have a dedicated Privacy Team to handle all privacy-related concerns. Our goal is to provide an initial response within 48 hours of receiving your request and a full resolution within 30 days.
Actions, Not Words — How 15000 Protects Your Data in Practice
Every transaction and piece of personal information is protected by bank-grade 256-bit SSL encryption — completely unreadable to anyone who might intercept it.
OTP verification is required alongside your password. Even if someone obtains your password, they cannot log in without your OTP.
Your information is never shared with third parties for marketing or advertising purposes. This is a firm policy at 15000 — no exceptions.
AI-powered security systems operate around the clock, instantly blocking unusual access attempts. You'll be notified immediately if anything suspicious is detected.
After closing your account, you may request deletion of your data within the designated timeframe. The process is straightforward, not complicated.
Trusted third parties regularly audit 15000's security systems. Any vulnerabilities identified are addressed immediately.
Read our policy and see for yourself how transparent we are. At 15000, both your data and your money are in safe hands.